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Veterinary Care Specialist
1 month ago
City Pet Hospital is seeking a compassionate and motivated Veterinary Assistant to join our team. As a Veterinary Assistant, you will play a vital role in providing exceptional patient care and supporting our veterinarians in delivering high-quality medical services.
Responsibilities
- Greet patients and their pets, vendors, and other visitors to our medical office
- Educate clients on the importance of preventative care
- Answer patient questions, provide assistance, and directions when necessary
- Field all phone calls and send emails
- Utilize our medical office software to schedule new and follow-up appointments for our patients
- Register new patients and update necessary records
- Checking in and out clients/patients
- Distribute forms and paperwork to patients and then check them over to ensure that required fields are completed appropriately
- Maintain confidentiality of all patient records
- Ensure that the waiting room environment remains quiet, calm, organized, and welcoming
- Uphold the positive reputation of our medical office by always treating visitors in a friendly, welcoming, and compassionate manner
- Be willing and comfortable learning and performing medical and office procedures
Requirements
- Physical ability to lift, restrain, and move 50-pound animals on your own
- Ability to be on your feet for several hours at a time
- Ability to stand, reach, and bend on a regular and consistent basis
Benefits
- Medical, dental, and vision insurance options
- 401K with company match
- Flexible spending account or health savings account options
- Long-term disability options
- Short-term disability, paid for by employer
- Complimentary life insurance
- Generous continuing education allowance with paid CE days off
- Personal pet discounts
- PTO and paid holidays
- Company-sponsored employee assistance program