Retail Customer Service Representative

4 weeks ago


Columbus, Ohio, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Operate a cash register, process transactions, and maintain a clean and organized sales floor.
  • Assist members with purchasing decisions, locate merchandise, and promote company products and services.
  • Maintain a positive and friendly attitude, ensuring a welcoming environment for all members.
  • Work collaboratively with colleagues to achieve sales goals and maintain a high level of customer satisfaction.
Requirements
  • High school diploma or equivalent required.
  • Previous retail experience, preferably in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Physical ability to stand for long periods, lift up to 25 pounds, and move merchandise as needed.
What We Offer
  • Competitive hourly wage, ranging from $17.00 to $24.00.
  • Performance-based bonus awards and other great benefits, including health, financial, and paid time off benefits.
  • Opportunities for career growth and professional development.
  • A fun and dynamic work environment with a team-oriented culture.
Why Join Our Team?

At Sam's Club, we are committed to providing our members with an exceptional shopping experience. As a Retail Customer Service Associate, you will have the opportunity to make a real difference in the lives of our members, while also advancing your career and earning a competitive salary. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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