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Team Lead

2 months ago


Folsom, California, United States Walmart Full time
Job Summary

We are seeking a highly skilled and experienced Team Lead to join our team at Sam's Club. As a Team Lead, you will be responsible for leading a team of associates in providing exceptional member service, ensuring a positive shopping experience, and driving sales growth.

Key Responsibilities
  • Lead a team of associates in providing member service, resolving issues, and promoting sales growth
  • Develop and implement strategies to improve member satisfaction, sales, and operational efficiency
  • Collaborate with management to achieve business objectives, including sales targets and member engagement
  • Train and develop associates to ensure they have the skills and knowledge needed to provide exceptional member service
  • Monitor and analyze sales data, member feedback, and operational metrics to identify areas for improvement
  • Implement process improvements and recommend changes to management to enhance member experience and operational efficiency
Requirements
  • 6 months retail experience, including operating front-end equipment and customer service experience
  • Must be 18 years of age or older
  • Leading a front-end team and supervising experience, including hiring, evaluating, mentoring, developing, and managing the workload of others
What We Offer

At Sam's Club, we offer a competitive hourly wage, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet. Our benefits include:

  • Health benefits, including medical, vision, and dental coverage
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting
  • Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more

We are an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas, and opinions- while being inclusive of all people.