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Framer - Store Associate

2 months ago

Albuquerque, New Mexico, United States Michaels Full time
Job Summary

We are seeking a skilled Framer to join our team at Michaels, a leading creative destination in North America. As a Framer, you will be responsible for creating custom framing solutions for our customers, while providing exceptional customer service and maintaining a high level of quality and productivity.

Key Responsibilities
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements
  • Execute Company policies and standards, while embracing and executing personal designer by using Elevated ABC Deliver to build relationships with all customers
  • Deliver sales and production results, complete framing orders with a high degree of quality and on time
  • Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment
  • Deliver friendly customer service, help customers shop and find what they are looking for, provide a well-merchandised and in-stock store for the customer to shop
  • Follow Standard Operating Procedures (SOPs) and Company programs, support shrink and safety programs
  • Interact with others in an accepting and respectful manner, remain positive and respectful, even in difficult situations, promote commitment to the organization's vision and values, project a positive image and serve as a role model for others
  • Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
  • Operate cash register and execute cash handling to standards
  • Acknowledge customers, help locate product and provide solutions
  • Assist with Omni channel processes
Requirements
  • Basic computer skills and basic measuring skills
  • Ability to operate the framing equipment and glass cutter
  • Retail experience
  • Experience selling products and/or services to customers
Work Environment

Public retail store setting, taking care of our customers, all public areas are climate controlled, some stock rooms may not be climate controlled, some outdoor work if assigned to retrieve shopping carts or while unloading trucks, Frame shop contains glass cutter and heat press, work hours include nights, weekends and early mornings