Hospitality Professional
7 days ago
We are seeking a highly skilled and enthusiastic Theater Server to join our team at IPIC Theaters, LLC. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience in our theaters.
Key Responsibilities- Guest Service: Deliver a consistently high level of service to all guests, ensuring their needs are met and exceeded.
- Food and Beverage Knowledge: Demonstrate mastery of our menu, including food and beverage options, and respond to guest inquiries with confidence.
- Communication: Interact with guests comfortably in low lighting, communicating effectively in a soft tone to ensure a distraction-free experience.
- Sales and Upselling: Display a comfortable and genuine sales approach, providing insight into popular menu items and making suggestions for additional plates and drink pairings.
- Teamwork: Exhibit the ability to engage with multiple guests, prioritizing interactions and providing outstanding service in a fast-paced environment.
- Intoxication Awareness: Provide Management with key signs of guest intoxication, ensuring minors are not served alcoholic beverages.
- Station Maintenance: Keep assigned stations cleaned and stocked at all times, ensuring a clean and welcoming environment for guests.
- Payment Processing: Secure payment for all checks and process transactions through our point-of-sale system in a timely manner.
- Guest Relationship Building: Build a relationship with guests that encourages repeat visits and loyalty to IPIC Theaters, LLC.
- Mentorship: Act as a peer mentor for new staff members, providing guidance and support to ensure their success in the role.
- Experience: Previous server experience is preferred, or a minimum of 1-year experience in food service/hospitality.
- Math Skills: Possess basic math skills and previous point-of-sale system experience is recommended.
- Collaboration: Ability to work collaboratively in a fast-paced work environment, prioritizing tasks and managing multiple interactions with guests.
- Menu Knowledge: Gain mastery of our menu and be enthusiastic about our offerings, providing guests with expert recommendations.
- Communication: Ability to communicate clearly and professionally with fellow team members and management to provide exceptional guest service.
- Scheduling: Ability to work a variable schedule, including weekends and shifts from morning through late night.
- Physical Demands: Position requires frequent standing, bending/kneeling, lifting, and carrying up to 50 lbs.
- Flexible Scheduling
- Free Telemedicine
- Dental and Vision
- Free Movie Tickets
- Food and Beverage Discounts
- Discounts through Life Mart and Tickets At Work
- Career Growth Potential
- Team Member Recognition Programs
- Movie Screenings
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