Hospitality Professional

7 days ago


Atlanta, Georgia, United States IPIC Theaters, LLC Full time
Job Summary

We are seeking a highly skilled and enthusiastic Theater Server to join our team at IPIC Theaters, LLC. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience in our theaters.

Key Responsibilities
  • Guest Service: Deliver a consistently high level of service to all guests, ensuring their needs are met and exceeded.
  • Food and Beverage Knowledge: Demonstrate mastery of our menu, including food and beverage options, and respond to guest inquiries with confidence.
  • Communication: Interact with guests comfortably in low lighting, communicating effectively in a soft tone to ensure a distraction-free experience.
  • Sales and Upselling: Display a comfortable and genuine sales approach, providing insight into popular menu items and making suggestions for additional plates and drink pairings.
  • Teamwork: Exhibit the ability to engage with multiple guests, prioritizing interactions and providing outstanding service in a fast-paced environment.
  • Intoxication Awareness: Provide Management with key signs of guest intoxication, ensuring minors are not served alcoholic beverages.
  • Station Maintenance: Keep assigned stations cleaned and stocked at all times, ensuring a clean and welcoming environment for guests.
  • Payment Processing: Secure payment for all checks and process transactions through our point-of-sale system in a timely manner.
  • Guest Relationship Building: Build a relationship with guests that encourages repeat visits and loyalty to IPIC Theaters, LLC.
  • Mentorship: Act as a peer mentor for new staff members, providing guidance and support to ensure their success in the role.
Requirements
  • Experience: Previous server experience is preferred, or a minimum of 1-year experience in food service/hospitality.
  • Math Skills: Possess basic math skills and previous point-of-sale system experience is recommended.
  • Collaboration: Ability to work collaboratively in a fast-paced work environment, prioritizing tasks and managing multiple interactions with guests.
  • Menu Knowledge: Gain mastery of our menu and be enthusiastic about our offerings, providing guests with expert recommendations.
  • Communication: Ability to communicate clearly and professionally with fellow team members and management to provide exceptional guest service.
  • Scheduling: Ability to work a variable schedule, including weekends and shifts from morning through late night.
  • Physical Demands: Position requires frequent standing, bending/kneeling, lifting, and carrying up to 50 lbs.
Team Member Incentives
  • Flexible Scheduling
  • Free Telemedicine
  • Dental and Vision
  • Free Movie Tickets
  • Food and Beverage Discounts
  • Discounts through Life Mart and Tickets At Work
  • Career Growth Potential
  • Team Member Recognition Programs
  • Movie Screenings


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