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Unit Clerk Technician

2 months ago

Olney, Maryland, United States MedStar Health Full time
Job Summary

We are seeking a highly skilled and compassionate Unit Clerk Technician to join our team at MedStar Health. As a key member of our patient-centered care team, you will provide administrative support on the unit and deliver direct bedside care to patients under the supervision of a licensed nurse.

Key Responsibilities
  • Provide basic, routine, and specialized tasks in assigned department, under the supervision of a registered nurse.
  • Meet patients' needs, including providing baths, linen changes, bedpans, water pitchers, and assisting with ambulation, positioning, elimination, personal hygiene, activities of daily living, and routine comfort measures.
  • Transport patients and transfers patients between stretcher and bed and bed to chair.
  • Provide nourishments as requested and authorized by orders, including distribution and collection of meal trays as needed.
  • Participate in shift report, reports observations, unusual findings to RN.
  • Maintain the comfort, privacy, and dignity of each patient in the delivery of services to them.
  • Observe, monitor, and report changes in patient's condition, symptom, reactions, or behavior as appropriate.
  • Rounds on all assigned patients based on established standards.
  • Documents vital signs promptly and accurately.
  • Conducts purposeful rounding at a minimum of every two hours on assigned patients.
Technical Responsibilities
  • Supports work of the department by performing clerical and secretarial tasks.
  • Competent in computer systems used to admit, transfer, discharge, and chart.
  • Compiles paperwork and inputs specified computer data related to admission, discharge, transfer, birth, or expiration of a patient.
  • Maintains patient records per hospital policy and reviews for completeness as needed throughout treatment.
  • Obtains and files results from lab, radiology, physician office, etc., as needed.
  • Files and prepares paperwork as directed by supervisor.
  • Prints schedules, reports, and patient data as requested.
Communication Responsibilities
  • Supports work of the department by facilitating transfer of information.
  • Answers and directs all phone calls; takes messages as needed.
  • Greets all persons coming to nurses' station, answers inquiries, offers direction and assistance, takes and relays messages, and runs errands.
  • Exchanges information with other units/departments, physician offices, etc., as requested.
  • Relays patient/family requests to appropriate unit staff.
  • Initiates phone calls, pages, and codes as directed.
Administrative Responsibilities
  • Assists in the timely collection and accurate reporting of patient data.
  • Observes, monitors, and records vital signs and nursing care procedures in the appropriate area of the clinical record.
  • Assures that documentation is accurate.
  • Promptly answers call lights and telephones.
Finance Responsibilities
  • Supports department by posting charges.
  • Completes appropriate requisitions/computer entries for consults, diagnostic tests, and therapeutic services for patients and coordinates appointments with respective departments.
  • Inputs data for patient charges.
  • Maintains unit supplies and orders same using online requisition system (e.g., Lawson) or other approved process.
Development Responsibilities
  • Maintains and updates current knowledge.
  • Conducts all duties within legal boundaries of position and according to hospital policy and procedures.
  • Works with supervisor to identify learning needs and takes actions to address these needs.
  • Attends hospital-sponsored training programs as required by the department.
  • Meets all mandatory obligations.
Organizational Knowledge
  • Works effectively within and between departments.
  • Participates on intra/inter-departmental teams and committees, communicating unit knowledge as appropriate.
  • Provides department/unit with information and knowledge acquired during team and committee participation.
  • Demonstrates a constructive approach during all interactions.
  • Serves as a unit resource within areas of responsibility.
Requirements
  • High School Diploma or GED or equivalent required.
  • Completion of a Patient Care Technician course preferred.
  • Experience working as a patient care technician/nursing tech in a hospital setting preferred.
  • CNA - Certified Nursing Assistant licensure from the Maryland Board of Nursing required.
  • CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required.
  • Additional unit/specialty certifications may vary by department or business unit.
Knowledge, Skills, and Abilities
  • Ability to read, write, speak, and comprehend English.
  • Basic Computer skills to perform Data entry.
  • Computerized clinical information systems.
  • HIPAA policies on Confidentiality.