Assistant Manager

2 months ago


Harwich, Massachusetts, United States Dunkin' - Franchisee Of Dunkin Donuts Full time

About Us:

Dunkin' - Franchisee Of Dunkin Donuts is an independently owned and operated business, granted a franchise by DD Franchising LLC.

We are a team of passionate individuals who are committed to serving our guests with a great product to keep them running.

Our Mission:

  • To provide a fun, fast-paced environment where our team members can grow and develop their skills.
  • To offer flexible hours that accommodate our team members' schedules.
  • To provide free meals and drinks while working.
  • To provide opportunities for growth and development within the company.

Job Summary:

We are seeking a highly motivated and enthusiastic individual to join our team as an Assistant Manager - Team Lead. The successful candidate will be responsible for maintaining a customer service focus, passion for results, and a desire to lead a great team.

Key Responsibilities:

  • Maintain a customer service focus and passion for results.
  • Support a respectful team environment and set goals, provide job assignments, and motivate others.
  • Support the training of crew members and resolve guest issues.
  • Ensure Brand standards, recipes, and systems are executed.
  • Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines.
  • Drive sales goals and results.
  • Execute restaurant standards and marketing initiatives.

Requirements:

  • Arrives on time.
  • Great with guests.
  • Can foresee problems before they occur.
  • A leader and role model for the team.
  • Previous managerial experience strongly preferred.
  • Previous fast food/quick service restaurant experience required.
  • Top-notch customer service skills.
  • Strong verbal and written communication skills.
  • Excellent leadership skills.

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