Retail Customer Service Representative

4 weeks ago


Louisville, Kentucky, United States Sam's Club Full time
Job Summary:

As a Member Frontline Cashier Associate at Sam's Club, you will play a vital role in providing exceptional customer service to our members. Your primary responsibility will be to operate the front-end cash registers, process member purchases, and maintain a clean and organized store environment.

Key Responsibilities:
  • Maintain a positive attitude and provide excellent customer service to members
  • Operate front-end cash registers and process member purchases
  • Maintain a clean and organized store environment
  • Assist members with purchasing decisions and locate merchandise
  • Resolve member issues and concerns in a professional and courteous manner

Requirements:
  • High school diploma or equivalent required
  • Previous retail experience preferred
  • Ability to work in a fast-paced environment and multitask
  • Excellent communication and customer service skills

What We Offer:
  • Competitive hourly wage
  • Performance-based bonus awards
  • Health benefits, including medical, vision, and dental coverage
  • 401(k) and stock purchase plans
  • Paid time off and parental leave

About Sam's Club:

Sam's Club is a membership-based warehouse club that offers a wide range of products and services to our members. We are committed to providing exceptional customer service and creating a positive shopping experience for our members.


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