Training Coordinator

4 weeks ago

Waukegan, Illinois, United States Blue Star Partners LLC Full time
Job Description

Blue Star Partners LLC is seeking a highly skilled Training Coordinator to join our team. As a key member of our organization, you will be responsible for providing Learning Management System (LMS) software support and ensuring that all training requirements are met.

Key Responsibilities:

  • Assist departments in defining training requirements and determining timelines.
  • Work closely with department managers to ensure training is available when needed and completed when required.
  • Set up audiences, certification trainings, courses, versional documents, and track in-class, online, onsite and offsite training.
  • Develop, run, and distribute reports as scheduled or upon request for management and/or audit use.
  • Manage the process that assigns courses to employees.
  • Determine percentage of training successfully completed and inform managers when their training is complete and documents can be released in TeamCenter (TcE).
  • Input content into LMS using pre-determined organizational structure and naming conventions.
  • Maintains regular, reliable, and predictable attendance. Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
  • Performs other essential functions and responsibilities as determined by the Company from time to time.
  • Work additional hours, days, or schedules (including other shifts, weekends, and/or holidays), if directed.
  • Remains current on software changes and developments in field(s) of expertise.
  • Resolves and/or facilitates resolution of problems, with more complex issues being referred to more advanced level personnel.
  • Performs related functions and responsibilities, on occasion, as assigned.
  • Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.
  • Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
  • Performs other related duties and responsibilities, on occasion, as assigned.

Requirements:

  • High school diploma or other specialized training/equivalent related experience.
  • Associate's or Bachelor's degree in Business Administration or a related field, preferred.
  • A minimum of 6 months of progressively more responsible experience using applications such as LMS, MS Office, database software, Adobe software, Captivate, SharePoint, online training module software, or the equivalent is required.
  • Requires knowledge and a demonstrated understanding of all aspects of the job; knowledge of the practices and procedures of the function, company products, policies, and programs.
  • Incumbents are required to work cooperatively, respectfully and productively with others, and be able to create and maintain a good rapport with all customers.
  • Demonstrated organizational skills, attention to detail, and the ability to work under general supervision are required.
  • Must be adept at handling multiple projects in a timely manner, while meeting assigned deadlines.
  • Must also have demonstrated excellent verbal and written communication, customer service skills, interpersonal and organizational skills, as well as basic math skills.
  • The comprehensive ability to read, write, and communicate effectively in English is also required.
  • The demonstrated ability to understand and comply with applicable FDA regulations and Company operating procedures, processes, policies and rules is essential.
  • Must be able to use discretion and handle sensitive/confidential information in addition to being capable of resolving problems with customers in a professional manner.
  • Must also demonstrate basic skills using various PC-based software, as well as spreadsheet software (i.e., MS Excel).
  • Training software and/or Electronic Data Management system experience a plus.
  • Experience working in a broader enterprise/cross-division business unit model preferred.
  • Ability to work in a highly matrixed and geographically diverse business environment.
  • Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
  • Ability to leverage and/or engage others to accomplish projects.
  • Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
  • Ability to multitask, prioritize and meet deadlines in a timely manner.
  • Strong organizational and follow-up skills, as well as attention to detail.
  • Must be able to maintain regular and predictable attendance; the ability to work overtime is also required.

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