Senior Language Engineer
5 days ago
We are seeking a highly skilled Senior Language Engineer to drive innovation and efficiency in our efforts to deliver a seamless, fluent, and multi-lingual experience for AI-assisted shopping. This role is an excellent opportunity to join our high-performing team driving shopping initiatives and contribute to making it easy for customers worldwide to find and discover the best products, meet their unique needs, and more.
This role requires strong analytical skills and language technology experience to help the team measure, analyze, and solve complex problems. You should have experience in automating and processing data workflows at scale while upholding the highest linguistic quality standards. Additionally, you should have exceptional writing and communication skills to interface between technical and non-technical teams.
Key Responsibilities:- Design and lead editorial data production/collection by defining scope with internal customer teams
- Define clear editorial workflows (SOPs) to meet or exceed the quality bar
- Adopt and design control mechanisms, metrics, and methodologies for editorial and annotation quality
- Maximize productivity, process efficiency, and quality through streamlined workflows, process standardization, documentation, audits, and investigations on a periodic basis
- Produce, process, and manipulate different types of language data, analyze, and provide efficient solutions
- Automate operations and perform data analysis using scripting language (e.g., Python)
- Collaborate with editors, applied scientists, engineers, and product managers to deliver the optimal customer experience and define metrics, guidelines, and workflows to continue doing so
- Establish processes and mechanisms to onboard and train editors on an ongoing basis
- Handle work prioritization and deliver based on business priorities
- Be flexible in changes to conventions deployed in response to customers' requests and change workflows accordingly
- Bachelor's or Master's Degree in Applied Linguistics, Computational Linguistics, Natural Language Processing (NLP), or other related field
- Strong Experience in Natural Language Processing, Machine Learning, or Large Language Models
- Proficient in Python
- Knowledge of Regex, SQL, MS Excel, Git
- Ability to navigate a Unix terminal and use common command line tools
- Familiarity with annotation tools and workflows
- Excellent communication and strong organizational skills with a keen eye for details
- Comfortable working in a fast-paced, collaborative, and dynamic work environment
- Willingness to support several projects at one time and to accept reprioritization as necessary
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