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Teller Lead
1 month ago
We are seeking a highly skilled Teller Lead to join our Retail Branch team in Danville, KY. As a Teller Lead, you will be responsible for coaching and mentoring tellers to deliver exceptional customer service and drive business growth.
Key Responsibilities:
- Coach and mentor tellers to improve customer service skills and increase referrals
- Supervise customer transactions and educate customers on new technology
- Assist with outbound calling initiatives and identify banking opportunities
- Lead by example and demonstrate clear communication skills, transaction handling, and problem resolution processes
Requirements:
- 1+ years of related experience in banking or customer service
- Strong communication and leadership skills
- Ability to work in a fast-paced environment and adapt to changing priorities
PNC offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.