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Teller Lead

1 month ago


Danville, Virginia, United States PNC Full time
Job Summary

We are seeking a highly skilled Teller Lead to join our Retail Branch team in Danville, KY. As a Teller Lead, you will be responsible for coaching and mentoring tellers to deliver exceptional customer service and drive business growth.

Key Responsibilities:

  • Coach and mentor tellers to improve customer service skills and increase referrals
  • Supervise customer transactions and educate customers on new technology
  • Assist with outbound calling initiatives and identify banking opportunities
  • Lead by example and demonstrate clear communication skills, transaction handling, and problem resolution processes

Requirements:

  • 1+ years of related experience in banking or customer service
  • Strong communication and leadership skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

PNC offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.