Payroll Specialist II

3 weeks ago


Rochester, New York, United States ConnectPay Full time
Payroll Specialist II Job Description

At ConnectPay, we're seeking a highly skilled Payroll Specialist II to join our team. As a key member of our payroll department, you will be responsible for processing payroll across multiple states, maintaining meticulous attention to detail, and accurately completing tasks under deadline.

Key Responsibilities:

  • Process payroll for clients across various states, ensuring accuracy and compliance with regulations.
  • Maintain a high level of attention to detail, ensuring timely and accurate completion of tasks.
  • Update and maintain our CRM system, ensuring seamless client interactions.
  • Initiate ongoing client enrollment, education, and onboarding processes.
  • Provide exceptional customer service, handling in-bound calls in a timely and friendly manner.
  • Maintain confidentiality and act with integrity when handling sensitive information.
  • Perform other duties as assigned by management.

Requirements:

  • Ability to work with web-based applications.
  • Excellent organizational and time management skills.
  • Articulate communication skills in a variety of settings.
  • Extraordinary attitude with a client service orientation.
  • Ability to prioritize information, analyzing critical issues and drawing accurate conclusions.
  • Act with professionalism and urgency.
  • Operate a 10-key with speed and accuracy.
  • Knowledge of bookkeeping or payroll functions is helpful.
  • Payroll Certification (FPC or CPP) is a plus.
  • Associate's degree or equivalent is required.

What We Offer:

At ConnectPay, we offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.


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