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Automotive Service Operations Leader
2 months ago
Are you an inspiring leader with a commitment to excellence and a talent for providing outstanding customer experiences? The Automotive Service Manager position at Gills Point S Tire & Auto is designed for individuals eager to excel in the automotive service industry while enhancing their managerial capabilities.
Role ResponsibilitiesAs an Automotive Service Manager, you will oversee all facets of our operations, including:
- Leading and nurturing a skilled team of service and sales professionals in a dynamic setting.
- Coaching and motivating team members to enhance their technical and professional abilities.
- Delivering exceptional service to our valued clientele.
- Managing essential administrative tasks such as scheduling, inventory control, and payroll oversight.
- Monitoring the performance and operations of both retail and commercial service aspects.
- Driving sales and achieving business performance targets, including productivity and revenue goals.
We offer a supportive work environment with:
- Consistent work hours.
- Competitive compensation along with a management bonus structure.
- A 401(k) savings plan with company matching.
- Paid Time Off.
- Comprehensive benefits including medical, dental, vision, long-term disability, short-term disability, life insurance, and accidental benefits after a specified period.
To succeed in this role, candidates should possess:
- A minimum of three years of experience in customer service, preferably within retail or automotive sectors.
- A thorough understanding of the automotive service landscape.
- Experience in budget management and P&L oversight.
- Proficiency in using computers and POS systems.
- Strong communication skills with the ability to build lasting customer relationships.
- Effective planning and prioritization skills while maintaining high-quality standards.
- An associate's degree is preferred.
