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Area Banking Operations Manager

2 months ago

Waukesha, Wisconsin, United States First Federal Bank of Wisconsin Full time
Job Overview

Position Summary:

The Area Banking Operations Manager is responsible for overseeing the operational and strategic management of various branches within the organization. This role emphasizes achieving business objectives, improving operational effectiveness, and ensuring adherence to banking regulations.

Key Responsibilities:

  • Strategic Leadership: Formulate and execute business strategies aimed at fulfilling financial targets, enhancing customer satisfaction, and fostering growth across all branches.
  • Operational Oversight: Supervise daily operations across branches, ensuring compliance with the bank's policies and objectives. Manage financial reporting, budget oversight, and resource distribution.
  • Team Development: Guide, mentor, and support branch managers and their teams. Set performance goals and encourage leadership growth within the organization.
  • Regulatory Compliance: Ensure all branches adhere to relevant laws and regulatory standards. Monitor risk management practices to protect banking operations.
  • Community Engagement: Strengthen customer relationships and represent the bank in community initiatives to promote its services and involvement.
  • Innovation and Improvement: Advocate for the integration of modern technologies and processes to enhance service delivery and operational efficiency.

Additional Responsibilities:

  • Lead the rollout of innovative programs, products, and processes within the branches.
  • Communicate objectives, plans, and assignments to achieve financial and customer service targets.
  • Assess sales and service performance against established plans to identify gaps and implement corrective actions.
  • Foster collaboration among teams to achieve business goals.
  • Utilize expertise to creatively address complex challenges and find effective solutions.
  • Translate abstract concepts into clear, actionable terms.
  • Build strong internal and external networks to achieve business objectives.
  • Anticipate market trends and adapt strategies accordingly.
  • Establish priorities to guide the team in developing sales, service, and personnel strategies that drive results.
  • Market a comprehensive range of consumer and small business banking services to current and potential clients through proactive engagement techniques.
  • Adhere to and enforce the bank's policies and procedures.
  • Comply with all state and federal banking regulations.

Qualifications:

  • Typically requires 4 to 6 years of relevant experience and a post-secondary degree in a related field or an equivalent combination of education and experience.
  • Demonstrated success in regional or multi-branch management within the banking sector.
  • Strong leadership capabilities with the ability to manage diverse teams effectively.
  • Excellent communication, interpersonal, and decision-making skills.
  • In-depth knowledge of banking operations, financial strategies, and regulatory compliance.
  • Ability to navigate high-pressure situations and make strategic decisions.

Work Environment:

This position may require travel between branches and flexibility in work hours, including evenings and weekends, to meet operational needs.