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Second Shift IT Support Specialist
2 months ago
We are seeking a skilled IT Technician to join our team in a second shift role, supporting a large retail client in the La Palma, California area. This is a contract to hire opportunity.
Key Responsibilities- Provide technical assistance and training to system users
- Install, modify, and repair personal computer hardware and software systems
- Respond to level 1 help desk requests and escalate as needed
- Fix and repair device issues, including stations, laptops, iPods, printers, and phones
- Resolve networking issues, including WIFI and wired connectivity problems
- 2 years of computer-related work experience in multiple platforms, including network, internet, and telecommunications
- Strong communication and interpersonal skills, with the ability to communicate technical information effectively
- Excellent planning and organizational skills, with the ability to manage multiple competing priorities
- Basic knowledge of desktop technologies and networking
- Proven ability to diagnose and resolve technical problems
This role offers a competitive hourly rate of $23-$26, with benefits including medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.
