Garden Center Operations Manager
1 week ago
At Stein Garden Centers, Inc., we're committed to being your trusted local resource for all your gardening and outdoor living needs. As an Assistant Store Manager at our Oconomowoc, WI location, you'll play a critical role in driving sales growth, improving store operations, and delivering exceptional customer experiences.
Job Summary: We're seeking a highly motivated and experienced retail professional to assist our Store Manager in leading our team to achieve outstanding results. If you have a passion for gardening, excellent communication skills, and a drive to succeed, we encourage you to apply for this exciting opportunity.
About the Role: The Assistant Store Manager is responsible for supporting the execution of our operational strategy, which includes revenue growth, increased profitability, and exceptional presentation standards. You'll work closely with our Store Manager to develop a complete understanding of our financial goals, budget, company initiatives, and policies.
Key Responsibilities:
- Develop a culture that understands, demonstrates, and is passionate about our vision, mission, and values
- Assist the Store Manager in attaining optimal financial performance through consistently exceeding customer expectations while maintaining excellence in store operations
- Ensure store processes such as inventory receiving, associate scheduling, customer service, store housekeeping, and lead process improvements
- Foster a culture of open two-way communication with all staff to ensure positive morale, upward flow of creative ideation, and effective conflict resolution
- Meet all compliance and regulatory obligations, including hiring, benefit administration, workers' compensation, labor laws, local ordinance, reporting, licensing, etc.
- Develop and maintain a safe customer and associate environment by leading safety and security teams and related initiatives
Requirements:
- Bachelor's Degree or minimum 2 years related experience; supervisory experience preferred but not required
- General knowledge of key retail metrics, consumer and product trends
- Strong interpersonal and relationship-building skills to develop sound partnerships with store personnel, vendors, buyers, and corporate leadership
- Sound computer proficiency (Microsoft Office, Inventory, and POS software)
- Ability to influence others through fact-based analytical skills and experience leading others to obtain results
- Demonstrated ability to appropriately lead and develop associates—provide coaching to store associates
Physical Demands: While performing the duties of this job, the associate is frequently required to sit and stand; reach with hands and arms; walk and talk or hear. The associate is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The associate must frequently lift and/or move up to 3 pounds and occasionally lift and/or move up to 25 pounds.
Estimated Salary: $65,000 - $75,000 per year
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