Instructional Tools Support Specialist

3 days ago


Terre Haute, Indiana, United States Indiana State University Full time


Deliver exceptional support services to students and faculty as they navigate various instructional tools and platforms, ensuring seamless learning experiences. In this key role, you will work closely with the university community to identify and resolve technical issues, provide training and guidance, and foster a culture of innovation and collaboration.



Job Description

The Instructional Tools Support Specialist will be a vital member of our team, responsible for providing top-notch support and technical services to students and faculty. This role requires a unique blend of technical expertise, communication skills, and a passion for education.



Key Responsibilities


  • Provide direct support to students and faculty via phone, email, and in-person interactions
  • Collaborate with faculty to develop and implement effective instructional strategies
  • Stay up-to-date on the latest educational technologies and tools
  • Develop and deliver training programs to enhance user skills and confidence
  • Identify and resolve technical issues in a timely and efficient manner


Required Skills and Qualifications

To be successful in this role, you will need to possess the following skills and qualifications:




  • Strong technical skills, with a focus on educational technologies and platforms
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Strong problem-solving and analytical skills
  • Experience working in a higher education setting, preferably in instructional support


Benefits

We offer a competitive salary range of $55,000 - $65,000 per year, commensurate with experience. Additionally, we provide a comprehensive benefits package, including health, dental, and vision insurance, as well as a retirement plan and paid time off.



Other Opportunities

Indiana State University is committed to providing a dynamic and inclusive work environment that supports the growth and development of our employees. We offer a range of opportunities for professional development, including training programs, conferences, and workshops. We also foster a culture of collaboration and innovation, encouraging our employees to share their ideas and contribute to our mission.



About Indiana State University

Indiana State University is a public university located in Terre Haute, Indiana. We are committed to providing high-quality education and innovative solutions to support the academic success of our students. Our university is dedicated to fostering a culture of inclusivity, diversity, and excellence, and we welcome applications from candidates who share our values.



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