State Farm Agent Team Support Specialist
4 days ago
We are seeking a skilled and enthusiastic individual to join our team as a Receptionist - State Farm Agent Team Member. In this role, you will be responsible for delivering exceptional customer experiences, managing our office operations, and collaborating with our team to achieve our goals.
The successful candidate will have a proven track record of providing top-notch customer service, strong problem-solving skills, and the ability to work effectively in a fast-paced environment. They will also possess excellent communication and interpersonal skills, as well as the ability to adapt to changing priorities and deadlines.
Key Responsibilities:
- Deliver exceptional customer service by greeting clients warmly, responding to their inquiries, and resolving any issues that may arise.
- Manage appointment scheduling and office communications to ensure seamless day-to-day operations.
- Assist in handling incoming inquiries and maintaining accurate customer records.
- Collaborate with our team to identify opportunities to offer insurance solutions to our clients.
- Contribute to a positive and productive work environment by supporting our team with various administrative tasks and projects.
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Previous experience in a customer-facing role, preferably in an insurance agency or related field.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues alike.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Proficient in Microsoft Office and CRM systems, with the ability to learn new software quickly.
About Us:
Ruth Shannon - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are committed to building long-term relationships with our customers and creating a positive and productive work environment for our team members.
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