Dispatch Team Member

2 weeks ago


Mukilteo, Washington, United States Seatown Full time

We are seeking a highly organized and detail-oriented individual to join our Dispatch team as a Scheduling Coordinator. In this role, you will be responsible for scheduling projects for technicians, managing scheduled projects with organization and detail, and communicating customer needs to technicians via notes on appointment summaries. Your ability to multitask, work in a team environment, and prioritize tasks will make you a valuable asset to our team.

As a Scheduling Coordinator, you will interact with customers via phone, email, or online chat, providing support and information on products or services. You will also ensure that all customer interactions are documented and maintained in customer accounts. Your proficiency in Microsoft Office, particularly Excel, Word, and Teams, is essential for this role. Experience in the trades, booking appointments, or finance/accounting is a plus

The estimated salary range for this position is $20-$28 USD per hour, depending on experience. Our comprehensive benefits package includes accrued PTO, paid holidays, medical/dental/vision insurance, 401k with company match, and ongoing professional training classes. We offer a comfortable breakroom stocked with snacks, onsite gym, company parties, and opportunities for advancement.


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