YMCA Member Services Specialist
4 days ago
We are excited to offer a challenging and rewarding opportunity for a Member Engagement Representative to join our team at the YMCA of Snohomish County. As a key member of our team, you will be responsible for delivering exceptional service to our members, guests, and program participants, while promoting memberships and programs.
Job RequirementsThe successful candidate will have a minimum of 18 years old, excellent interpersonal and problem-solving skills, basic computer skills, and fluency in a second language (desired). The ideal candidate will be able to work effectively in a fast-paced environment, with a focus on providing exceptional service to our members and guests.
Key Responsibilities- Provide Exceptional Service: Deliver quality service to members, guests, and program participants in a professional and courteous manner.
- Sales and Retention: Promote memberships and programs through entry-level sales experience.
- Membership Support: Address and resolve membership concerns in a timely and effective manner.
- Operational Effectiveness: Maintain a clean and organized work environment, adhering to all YMCA policies and procedures.
- Emergency Response: Respond to emergency situations in a calm and professional manner.
The salary for this position is $52,000 - $62,000 per year, depending on experience and qualifications. In addition to a competitive salary, we offer a range of benefits, including opportunities for professional growth and development.
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Member Support Specialist
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