Full-Time Customer Service Representative

4 days ago

Charleston, West Virginia, United States The Brown Organization- Katrina Pelham Full time

We have an immediate full-time remote Benefits Representative/CSR position available for driven and energetic personalities who are willing to learn and grow with our organization. As a key member of our team, you will be responsible for delivering exceptional customer service and support to clients while matching their needs to our products and services.

Company Overview

The Brown Organization - Katrina Pelham is a leading provider of innovative solutions and exceptional customer experiences. Our company culture is built on the principles of teamwork, innovation, and continuous learning. We are proud to have been recognized as a top workplace and office culture, and we are committed to providing our employees with the tools and support they need to succeed.

Job Description

Your primary responsibilities as a Remote Enrollment Adviser/Customer Service Representative will include:

  • Providing exceptional customer service and support via phone, email, and other channels
  • Maintaining accurate records and data entry
  • Collaborating with cross-functional teams to resolve client issues
  • Staying up-to-date on product knowledge and best practices
Benefits

We offer a comprehensive benefits package that includes:

  • Full training provided
  • No experience needed
  • A fun, energetic, and positive office environment
  • Great benefits
  • Career growth and advancement opportunities
  • Great weekly pay and bonuses
Requirements

To be successful in this role, you will need:

  • A friendly and approachable demeanor
  • Excellent communication and interpersonal skills
  • A basic understanding of computer software and systems
  • A willingness to learn and grow with our organization
What We Are Looking For

We seek individuals who possess strong communication skills, a team player mentality, and a friendly personality. Basic computer skills and a willingness to learn are also essential. If you feel that you possess the qualities that we are looking for and would like to see if you are a fit for our company, we encourage you to apply.

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