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IT Support Specialist
2 months ago
O&H Danish Bakery is seeking a highly motivated and detail-oriented IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance to our staff and ensuring the smooth operation of our IT systems.
Key Responsibilities- Technical Support: Provide technical assistance to staff members, investigating and resolving software, hardware, and network issues.
- Help Desk Management: Maintain a help desk tracking log, documenting solutions to problems and recommending changes to prevent recurrences.
- Collaboration: Collaborate with other IT staff on software systems and application development to restore service and identify problems.
- Knowledge Sharing: Share knowledge and best practices with team members to improve technical skills and resolve issues efficiently.
- Physical Demands: Perform routine inspections and cleaning of IT equipment, and lift, push, or pull up to 25 pounds frequently and up to 100 pounds occasionally.
- Education: A high school diploma is required, and an associate degree or specialized training in an IT field is preferred.
- Skills: Strong communication skills, ability to work under pressure, intermediate knowledge of printers, desktops, laptops, tablets, and networking equipment, and proficiency with Microsoft Windows 10 and 11.
O&H Danish Bakery is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.
