Retail Sales Advisor

2 weeks ago


Wilmington, North Carolina, United States Bagels 'n Grinds Full time
Customer Service Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Bagels 'n Grinds.

This role requires strong communication skills, attention to detail, and the ability to work well under pressure. As a Customer Service Representative, you will be responsible for taking customer orders, delivering excellent service, and maintaining safety procedures.

About the Job
  • Taking Orders: Take customer orders over the phone and in person, ensuring accuracy and efficiency while maintaining a clean and safe environment for customers.
  • Delivering Excellent Service: Consistently deliver exceptional customer service, addressing any concerns or issues promptly and professionally.
  • Maintaining Safety Procedures: Assist with duties while adhering to Safe Food procedures, ensuring food quality and packaging keeps all food fresh and hot.
  • Maintaining Fast Service: Deliver fast, fresh service to carry out/delivery personnel, meeting high standards of quality and timeliness while maintaining side work and assisting other staff members as needed.
  • Handling Payments: Receive payments and make change correctly, maintaining a professional demeanor at all times.

The estimated salary for this role is $55,000 per year, depending on location and experience.

About Us

We pride ourselves on building professional teams of individuals who embody our values of courtesy, energy, and fun. Our goal is to create a positive experience for every guest, and our staff plays a crucial role in achieving this objective.



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