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Sales and Wellness Advisor

3 weeks ago

Wilmington, North Carolina, United States Massage Envy Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales & Customer Service Associate to join our team at Massage Envy. As a Sales & Customer Service Associate, you will be responsible for providing exceptional customer service, educating clients on our services, and driving sales.

Salary: $45,000 - $60,000 per year, based on experience

Job Description:

  • Provide outstanding customer service by greeting clients, scheduling services, and addressing questions and concerns
  • Promote the value of total body care by educating clients on new and expanded services
  • Drive member retention through outreach via phone and email
  • Uphold the Massage Envy core values of optimism, gratitude, excellence, consistency, and empathy

Required Skills and Qualifications:

  • Sales superstars who can connect clients to memberships, services, and retail products
  • People of integrity who champion the well-being of members, guests, and team members
  • Masters of customer service who make everyone feel valued and supported
  • Fast thinkers who can juggle multiple tasks and set priorities
  • Great teammates who can work well in a fun and fast-paced environment

Benefits:

  • $200 employee referral bonus
  • Annual anniversary bonus
  • 401k with company match
  • Free employee services
  • Free uniforms and sales training
  • Paid time off
  • Membership commissions and monthly bonuses
  • Medical, dental, vision, 401(k) with employer contribution, short- and long-term disability, life insurance, life assistance program, and more benefits
  • Employee product discounts