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Sales Associate

2 months ago


Kingston, Rhode Island, United States Arnold Lumber Company Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Arnold Lumber Company. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a positive and professional attitude, and contributing to the success of our sales team.

Key Responsibilities
  • Staff the sales counter and greet customers in a friendly and courteous manner
  • Process sales transactions, quotes, and orders in a timely and accurate manner
  • Responsible for stocking, cycle counting, and organization of inventory
  • Build relationships with internal customers, departments, suppliers, and external customers
  • Provide excellent service by assisting customers in their purchases in a friendly, courteous, and helpful manner
  • Responsible for daily store opening, closing, and cash drawer procedures
  • Provide stock product availability using the POS system
  • Provide installation information, product benefits, and literature that is available
  • Ownership of and responsibility for performing an entry-level range of processing building materials sales assistance focusing on telephone sales and walk-in traffic through POS system
  • Maintain customer relations and promote the sale of stock products from all areas of the profit center
  • Direct customers to the appropriate team member to provide quotes and place special orders
  • Stock shelves in store with inventory received daily by following process and procedure
  • Perform cycle counts as directed by the manager
  • Maintain sales materials, catalogs, and brochures to ensure that they are current
  • Direct customer complaints and concerns to appropriate management or designated Customer Service Representative
  • Work to gain knowledge of special order and specialty catalogs, both online and printed
Requirements
  • High school diploma or equivalent preferred
  • 1+ years of customer service/sales experience preferred
  • Entry-level knowledge of products within the department for promotion and sale
What We Offer

We offer a comprehensive benefits package, flexible options to meet your healthcare needs, and a robust 401(k) and Roth retirement savings program. Our competitive compensation package is based on your skill set and experience.