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Sales Associate
2 months ago
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Arnold Lumber Company. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a positive and professional attitude, and contributing to the success of our sales team.
Key Responsibilities- Staff the sales counter and greet customers in a friendly and courteous manner
- Process sales transactions, quotes, and orders in a timely and accurate manner
- Responsible for stocking, cycle counting, and organization of inventory
- Build relationships with internal customers, departments, suppliers, and external customers
- Provide excellent service by assisting customers in their purchases in a friendly, courteous, and helpful manner
- Responsible for daily store opening, closing, and cash drawer procedures
- Provide stock product availability using the POS system
- Provide installation information, product benefits, and literature that is available
- Ownership of and responsibility for performing an entry-level range of processing building materials sales assistance focusing on telephone sales and walk-in traffic through POS system
- Maintain customer relations and promote the sale of stock products from all areas of the profit center
- Direct customers to the appropriate team member to provide quotes and place special orders
- Stock shelves in store with inventory received daily by following process and procedure
- Perform cycle counts as directed by the manager
- Maintain sales materials, catalogs, and brochures to ensure that they are current
- Direct customer complaints and concerns to appropriate management or designated Customer Service Representative
- Work to gain knowledge of special order and specialty catalogs, both online and printed
- High school diploma or equivalent preferred
- 1+ years of customer service/sales experience preferred
- Entry-level knowledge of products within the department for promotion and sale
We offer a comprehensive benefits package, flexible options to meet your healthcare needs, and a robust 401(k) and Roth retirement savings program. Our competitive compensation package is based on your skill set and experience.