Customer Support Representative

4 weeks ago


Lakeland, Florida, United States Metrc LLC Full time

About Metrc LLC

">
  • We are seeking a highly skilled Customer Support Representative to join our team at Metrc LLC.

Key Responsibilities:

As a key point of contact for clients, you will be responsible for receiving and making calls, sending messages, and responding to emails in a timely and professional manner. Your primary goal will be to resolve issues and provide necessary information to ensure client satisfaction.

  • Main Objectives:
    • Determine client needs and provide accurate information.
    • Collaborate with the CSM and Support team to ensure consistency and understanding.
    • Document calls and details, following Service Level Agreements.
  • Necessary Skills and Qualifications:
    • A high school diploma or equivalent is required.
    • 1-2 years of customer service or technical support experience is preferred.
    • You should have basic knowledge of Salesforce and be able to work flexible hours, including occasional weekends and holidays.
    • Excellent customer service skills, commitment to excellence, and attention to detail are essential.
    • Proficiency in speaking technical software, written and verbal communication skills, and ability to manage multiple applications are necessary.
  • Salary and Benefits:

We offer a competitive salary of $45,000 per year, based on industry standards and your level of experience. In addition to a base salary, you can expect a range of benefits that include access to ongoing training and development opportunities, a comprehensive health insurance package, and generous paid time off.

Work Environment:

The ideal candidate will be able to work in a fast-paced environment, prioritizing tasks efficiently and meeting deadlines while maintaining a positive attitude and excellent communication skills. If you are a motivated individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity to join our team at Metrc LLC.



  • Lakeland, Florida, United States Metrc, LLC Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Metrc, LLC. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Job Description:As a Customer Service Representative, you will be the first point of...


  • Lakeland, Florida, United States The Isom Insurance Group Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at The Isom Insurance Group. As a key member of our team, you will play a vital role in delivering exceptional service to our clients while helping them find tailored insurance solutions that meet their needs.About the RoleThis is an exciting...


  • Lakeland, Florida, United States Staffmark Full time

    We are seeking a highly motivated Customer Service Representative to join our team in Lakeland, FL. This is an excellent opportunity for a self-driven individual to work as part of a dynamic team and make a real impact.About the RoleAs a Customer Service Representative, you will be responsible for providing exceptional service to our customers, resolving...


  • Lakeland, Florida, United States Family Dollar Full time

    Are you a people person looking for a new challenge? Do you enjoy working in a fast-paced retail environment? If so, we encourage you to apply for the Sales Support Representative role at Family Dollar!About the CompanyFAMILY DOLLAR is a leading discount retailer with over 8,000 stores across the United States. We are committed to providing high-quality...


  • Lakeland, Florida, United States Kangaroo Express Full time

    Kangaroo Express is a dynamic and fast-paced retail environment that is looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers.Job Summary:Provide excellent customer service and...


  • Lakeland, Florida, United States Zales Full time

    We are excited to offer the opportunity for a talented Customer Experience Representative to join our team at Zales! As a key member of our sales team, you will be responsible for creating memorable experiences for our valued customers and driving sales growth through effective communication and product knowledge.About the Position:As a Customer Experience...


  • Lakeland, Florida, United States Kangaroo Express Full time

    Kangaroo Express is seeking a motivated individual to join our retail team as a Customer Service Representative. This role offers a competitive salary of approximately $12.50 per hour, based on the location and experience.Job DescriptionAs a Customer Service Representative, you will be responsible for:Greeting customers in a friendly and professional...


  • Lakeland, Florida, United States Cj Vapes & Lounge Full time

    We are seeking a Customer Service Representative to join Cj Vapes & Lounge part-time. This role involves communicating with customers, processing requests, and providing solutions that ensure a great customer experience.About the JobAssist in maintaining store organization, cleanliness, and inventory levels.Support customers with product inquiries and...


  • Lakeland, Florida, United States Kangaroo Express Full time

    **About Kangaroo Express**Kangaroo Express is a convenience store chain with a focus on providing excellent customer service and a wide range of products to our customers.We are currently seeking a Customer Service Representative to join our team!The estimated salary for this position is $25,000 - $35,000 per year, depending on experience.Key...


  • Lakeland, Florida, United States Ace Hardware Full time

    Ace Hardware is seeking a Customer Experience Representative to join our team!As a Customer Experience Representative, you will be responsible for creating a positive shopping experience for our customers, assisting with sales, and maintaining a clean and organized store environment.**Responsibilities:**Create a welcoming and friendly shopping environment...


  • Lakeland, Florida, United States City of Lakeland Florida Full time

    About UsThe City of Lakeland, Florida is a dynamic organization that prides itself on delivering exceptional public service to its residents. We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative.Job SummaryWe offer a competitive salary range of $35,000 - $50,000 per year, depending on experience.Key...


  • Lakeland, Florida, United States beBee Professionals Full time $30,000 - $45,000

    In the customer-focused environment of beBee Professionals, we are seeking a dedicated professional to fill the Customer Service Representative position in Lakeland, United States.Position OverviewThis role involves providing exceptional support to our customers by answering inquiries, resolving issues, and ensuring their satisfaction.Key...


  • Lakeland, Florida, United States W. S. Badcock Full time

    Job Title: Customer Service RepresentativeAbout W. S. Badcock:W. S. Badcock is a leading home furnishings retailer providing excellent customer service and quality products.Salary Range: $25,000 - $35,000 per yearJob Description:We are seeking a friendly and knowledgeable Customer Service Representative to join our team. The ideal candidate will be...


  • Lakeland, Florida, United States Hand & Stone Full time

    Job Title: Customer Service RepresentativeJob Type: Full-time/Part-timeSalary: $30,000 - $40,000 per year (estimated)Company Overview:Hand and Stone is a leading provider of massage therapy services. We are seeking highly skilled customer service representatives to join our team in the Lakeland area.Job Description:Provide excellent customer service to...


  • Lakeland, Florida, United States Circle K Full time

    **About Us**Circle K is a leading convenience store chain with locations across the globe. As a Customer Service Representative, you'll be part of a dynamic team that provides top-notch service to our customers.


  • Lakeland, Florida, United States Sears Holdings Corp. Full time

    Sears Holdings Corp. is looking for a skilled Customer Service Representative to join their retail team!Job OverviewIn this role, you will be responsible for delivering an exceptional customer experience, providing product information and assistance, and achieving sales targets.


  • Lakeland, Florida, United States Plastic Trading International Inc. Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Plastic Trading International Inc. in Lakeland, Florida.The successful candidate will be responsible for providing exceptional customer service, understanding customer needs, and recommending appropriate products.Key Responsibilities:Process customer orders accurately...


  • Lakeland, Florida, United States SiteOne Landscape Supply Full time

    Company OverviewSiteOne Landscape Supply is the largest and only national wholesale distributor of landscaping products in the United States and Canada. We offer a comprehensive selection of products including irrigation supplies, fertilizer and control products, nursery goods, hardscapes, landscape lighting, drainage and erosion control products, tools, and...


  • Lakeland, Florida, United States ResultsCX Full time

    **Job Summary**We are seeking a highly skilled and motivated Home Improvement Retail Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing top-notch support to our customers, addressing their queries, and resolving any issues they may have.This is an excellent opportunity for...


  • Lakeland, Florida, United States SiteOne Landscape Supply Full time

    **About Us**SiteOne Landscape Supply is committed to providing equal employment opportunities for all associates and applicants.We are a leading distributor of landscaping products in the United States and Canada, with over 700 branches across North America.Our team is dedicated to delivering exceptional customer service and providing our customers with the...