Safety and Security Specialist

2 weeks ago


Austin, Texas, United States AccorHotel Full time
Company Overview

"Why choose Accor?
We are more than just a global leader in hospitality. We embrace individuality and provide opportunities that align with your unique character. Our commitment to your growth and learning ensures that your work is meaningful, allowing you to explore the endless possibilities within Accor.
Join us in crafting the future of hospitality. Discover the journey that awaits you at Accor, visit
Embrace your passion, care for the community, and challenge the ordinary #BELIMITLESS"

Role Overview

Key Responsibilities:

Reporting to the Security Director, your primary responsibilities will include, but are not limited to:
  • Delivering consistently professional, engaging, and proactive service to guests while collaborating with fellow team members.
  • Exemplifying core values in all interactions.
  • Conducting regular patrols across all areas and facilities.
  • Managing the presence of unauthorized individuals in accordance with established standards.
  • Issuing and managing electronic key cards.
  • Performing security and baggage inspections as necessary.
  • Monitoring surveillance systems and taking appropriate actions to ensure the safety of guests, colleagues, and property.
  • Reporting and addressing any vehicle violations, including parking and unsafe driving behaviors.
  • Responding promptly to any fire alarm activations, investigating causes, and documenting findings.
  • Addressing guest and staff inquiries, providing first aid and assistance in a timely and compassionate manner.
  • Building and maintaining effective working relationships with all departments.
  • Documenting daily shift activities and sharing relevant information with appropriate departments for follow-up.
  • Ensuring compliance with all corporate, hotel, and departmental policies and procedures.
  • Participating in hotel committees as required.
  • Adhering strictly to all health and safety protocols, particularly during epidemics, as established by Accor and relevant health authorities.
  • Carrying out any additional duties as assigned within the department.
Qualifications:
  • Prior experience in security or safety within a large establishment is preferred, particularly in a luxury hotel setting.
  • Willingness to undergo a background check and maintain a clean record is essential.
  • Strong communication, interpersonal, and conflict resolution skills are necessary.
  • Proficiency in MS Office applications is required.
  • Ability to work effectively as part of a diverse team.
  • Focus on guest needs, maintaining composure and courtesy at all times.
  • Demonstrated reliability and a strong work ethic are essential.
Additional Information

Accor's latest luxury establishment offers a wealth of amenities, including numerous guest accommodations and expansive meeting spaces. This is your chance to join one of the most innovative and dedicated hotel teams in a rapidly growing market.

We are committed to inclusivity and aim to attract, recruit, and promote diverse talent. Accor is proud to be an Equal Opportunity Employer.

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