Community Support Associate
5 days ago
Responsibilities:
- Interact with customers to understand their values and preferences.
- Foster open communication and offer opportunities for donations.
- Maintain a deep understanding of our client's products or services.
- Adhere to company policies, procedures, and ethical standards.
- Stay up-to-date with product knowledge, customer service techniques, and company policies.
- Maintain detailed records of customer interactions.
Requirements:
- Bachelor's degree in a related field or equivalent experience.
- Previous customer service or related experience preferred.
- Proven interpersonal skills.
- Ability to remain patient and composed in challenging situations.
- Flexibility to adapt to changing customer needs and departmental requirements.
- Effective time management and organizational skills.
- Adherence to company policies, industry regulations, and ethical standards.
Estimated Salary: $50,000 - $60,000 per year based on experience.
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