Retail Sales Associate

1 day ago

Portland, Maine, United States Duluth Trading Company Full time
Job Title: Retail Store Associate

We are seeking a highly motivated and customer-focused Retail Store Associate to join our team at Duluth Trading Company. As a Retail Store Associate, you will be responsible for delivering exceptional customer service, maintaining a well-organized store, and supporting the sales team to achieve sales goals.

Key Responsibilities:
  • Provide solution-oriented, friendly service to customers, developing an exceptional familiarity of the Duluth brand and comprehensive product knowledge.
  • Understand the customer is the center of what we do and layer personalized service into each area of interaction from greeting to fitting room to register.
  • Effectively communicate sales and promotions, understanding the importance of email capture as part of sales and service and executing to standard.
  • Respond proactively and be empowered to provide positive resolutions to customer concerns.
  • Assist in receiving, processing, and replenishing merchandise, maintaining merchandising, presentation, and display standards.
  • Ensure Company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap, and hospitality area.
  • Accurately and efficiently process all register transactions, adhering to all Company policies, procedures, and practices.
Requirements:
  • High school diploma or equivalent.
  • Retail experience preferred but not necessary.
  • Customer Centric.
  • Takes pride in a job well done, shows ownership in the store.
  • Operates with integrity and trust.
  • Excellent communicator and listener.
  • Collaborates and functions as part of a team.
Environmental Factors:
  • Must be able to stand or walk for up to eight hours a day.
  • Frequent reaching and bending and twisting below waist and above shoulders.
  • Frequently required to use repetitive hand to finger motions and reach with hands and arms.
  • Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
  • Must be 18 years old or older.
  • Ability to climb ladders, reach, and bend.
  • Work in temperatures ranging from degrees especially in our stock room areas.
  • Use of a computer up to 60% of the time throughout the day.

We are a no bull brand that started in 1989 and we provide apparel and other gear for hardworking men and women. Favorites such as our Ballroom Jeans featuring crouch without the ouch, Buck Naked Underwear, and our Longtail T-Shirts that hide plumbers butt reflect our attitude. The heart of Duluth Trading Company's success is creating one-of-a-kind mens and womens clothing, innovative tools, and ingenious gadgets while being humorous story tellers. The talented people we seek want to be proud of where they work, have a commitment to do things better, and be part of a retail, web, and catalog apparel company that knows where it's going.

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