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Customer Service Representative

2 months ago

Lafayette, Indiana, United States First Merchants Bank Full time

**About the Role**

First Merchants Bank is seeking a highly skilled Service Associate (Teller) to provide exceptional customer service and support to our clients. This role will focus on delivering high-quality banking services by accurately and efficiently completing transactions, and suggesting relevant products and services to meet our customers' needs.

**Key Responsibilities**

  • Provide personalized service to customers, responding to their inquiries and resolving issues in a timely and professional manner.
  • Process banking transactions, including deposits, withdrawals, and transfers, while maintaining accuracy and attention to detail.
  • Offer financial solutions and products to customers, such as loans, credit cards, and investment services.
  • Collaborate with colleagues to ensure seamless customer service and support.

**Requirements**

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong knowledge of banking products and services.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.

**What We Offer**

First Merchants Bank is committed to providing a positive and supportive work environment, with opportunities for growth and development. We offer competitive compensation and benefits packages, as well as a range of employee perks and recognition programs.