Community Outreach Liaison
1 week ago
The KPI Group seeks a skilled Community Outreach Liaison to join our team in Los Angeles. As a Community Outreach Liaison, you will be responsible for promoting enrollment programs and supporting customers in the community.
About Us
The KPI Group is a reputable firm dedicated to making a meaningful impact in the community we serve. Our team thrives on positive energy and a can-do attitude, creating an energetic environment that encourages personal and professional growth. We value diversity and create an inclusive atmosphere where every individual's unique perspective is heard. Our workplace provides tailored training programs and access to experienced mentors, ensuring continuous learning and development opportunities. With a passion for impact, we regularly organize team events and activities that foster camaraderie and a sense of unity.
Responsibilities
* Contribute to outreach initiatives by engaging directly with members of the community
* Support customers by providing information about enrollment prerequisites, processes, and available services
* Review and verify customer eligibility based on specific criteria, such as age, income, or enrollment prerequisites
* Ensure applications are input into our system correctly and the required supporting materials are provided
* Collaborate with the Customer Engagement Associate team to evaluate the efficiency of enrollment programs and recommend enhancements as needed
Qualifications
* High school diploma or equivalent preferred
* Previous background in sales, community outreach, or a customer-facing role
* Confident in engaging directly with community members and effectively presenting information to potential customers
* Passionate about helping others and eager to make a difference in the community
* Comfortable working independently or as part of a team
* Ability to work in a fast-paced environment
* Ability to work a flexible schedule as needed, including evenings and weekends
Salary and Benefits
We offer a competitive salary of $45,000 - $55,000 per year, depending on experience. In addition to a generous compensation package, we provide benefits that promote work-life balance and support your overall well-being.
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