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Field Application Engineer

2 months ago

Austin, Texas, United States Delta Electronics Americas Full time
Job Title: Field Application Engineer

We are seeking a highly skilled Field Application Engineer to join our team at Delta Electronics Americas. As a key member of our sales and technical support team, you will be responsible for providing technical expertise and support to our customers in the semiconductor equipment manufacturing industry.

Key Responsibilities:
  • Provide direct technical support to analyze and understand problems of Delta products in customer's applications.
  • Collect accurate information of usage and failure mode and work with Delta teams on effective closure of the issue.
  • Provide system architecture guidance, conduct schematic reviews, and assist with qualification and debugging at customer side.
  • Provide accurate technical information and general commercial data to customers to address their inquiries about existing and new Delta products.
  • Provide roadmap presentations and lead technical discussions to evaluate customer's requirements and to promote Delta products and technologies.
  • Co-operate and support account managers and regional sales teams to create and develop relationships with new customers.
  • Collaborate with Delta design, factory and quality teams to facilitate communication between those teams and customers to drive closure on customer deliverables.
Requirements:
  • MSEE with minimum 7 years of experience in design or applications engineering in RF generators, high voltage power supplies and pulsing power supplies for semiconductor manufacturing equipment.
  • Knowledge and expertise in switching power supplies technology, production processes & quality control, communication buses and protocols used in semiconductor manufacturing equipment.
  • Ability to effectively analyze & debug issues in customer's applications as well as to manage and drive the problem solving process between customers and Delta teams.
  • Able to build up relationship with customers & present Delta product and technologies.
  • Able to properly prioritize task and respond to each of them individually.
  • Strong communication, organizational and presentation skills: ability to understand a customer needs and probe for answers, determine a solution and advocate that solution to the customer.
  • Ready to travel out of state and out of country.