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Beverage Operations Manager at Toyota Stadium

2 months ago

Frisco, Texas, United States AEG Full time
About the Role

The Beverage Supervisor will oversee assigned beverage locations to ensure proper execution and exceptional guest experiences.

Key Responsibilities
  • Guest Service and Quality Maintain the highest standards of guest service and beverage quality.
  • Team Supervision Supervise and work closely with all bartenders, bar backs, and hourly supervisors.
  • Beverage Execution Ensure proper execution of the beverage playbook, including specialty cocktails and batching.
  • Beverage Training Work with venue management team to implement beverage training for FOH staff, including proper pouring techniques, steps of making mixed drinks, and recipe details.
  • Regulatory Compliance Conduct training of state and local beverage laws and regulations, including local Alcoholic Beverage Commission staff wherever possible.
  • Event Preparations Lead event pre-shift meetings to inform all team members about last minute changes, event details, bar display standards, and service expectations.
  • Additional Duties Complete other duties as assigned by Management.
Inventory Management
  • Inventory Tracking Oversee post-event and monthly inventories to ensure all alcoholic beverages are efficiently tracked.
  • Inventory Coordination Coordinate the movement of alcohol and equipment placement according to event operation requirements.
  • Beverage Orders Work closely with the Purchasing team to ensure proper beverage orders based on current inventories and upcoming schedule.
  • Security Measures Implement security measures to help prevent theft and overpouring, secure storage of pre- and post-show inventory, reviewing yields by location and analyzing product use versus POS entries.
  • Product Stocking Ensure proper stocking of product sold at each location and create marketing displays in accordance with company and client requirements.
  • Par Levels and Procedures Establish par levels for beverage locations, create recipe binders, and detailed opening / closing procedures.
Safety and Sanitation
  • Cleanliness and Health Codes Oversee post-event clean up and tear down with FOH staff, maintaining the highest standards of cleanliness and adherence to all health code requirements.
  • Health and Safety Standards Follow health and safety standards regarding storage and use of all product, equipment, CO2 tanks, and related chemicals.
Qualifications
  • Availability and Flexibility Ability to work long hours and flexible shifts including: mornings, nights, weekends and holidays.
  • Experience and Skills 2-3 years Food & Beverage and/or Restaurant experience preferred.
  • Personal Hygiene and Grooming Must maintain personal hygiene and a well-groomed appearance standards.
  • Teamwork and Communication Ability to work independently or in a team setting to set up and execute an event.
  • Guest Focus Willingness and drive to exceed guest expectations.
  • Leadership and Decision-Making Ability to effectively listen and take direction from management.
  • Knowledge and Skills Must have excellent knowledge of food and beverage preparations, service standards, guest relations and etiquette.
  • Punctuality and Dependability Must be punctual and dependable.
  • Quick Thinking and Problem-Solving Ability to make quick and accurate decisions.
  • Organizational Skills Must possess strong organizational skills.
  • Delegation and Leadership Be able to delegate duties when necessary.
  • Stress Management Ability to be calm in stressful situations while keeping a smile.
  • Professionalism under Pressure Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism.