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Luxury Retail Sales Associate
2 months ago
La Maison Longchamp is seeking a talented Part-time Luxury Retail Sales Associate to join our team at Macy's Herald Square, NYC. As a key member of our sales team, you will be responsible for creating an exceptional customer experience and driving sales through effective client persuasion and product knowledge.
Key Responsibilities:- Generate and maximize sales through effective client persuasion and product knowledge.
- Maintain extensive knowledge of products and merchandise care, including new items and customer service guidelines.
- Develop and manage client books to foster long-term relationships and drive repeat business.
- Adhere to customer service guidelines, including proper greeting etiquette, handling returns, exchanges, transfers, and loss prevention.
- Assist with mailings, answer phones, and process phone orders.
- Contribute to floor moves, merchandising, and display efforts to create an engaging and visually appealing store environment.
- Support processing and replenishing of merchandise, including tagging and stocking.
- Maintain a clean and orderly sales floor, adhering to high standards of general housekeeping.
- High School Diploma (or GED) required, plus a degree in Fashion or related field, equivalent work experience, or education.
- Three plus years of high-end retail, boutique, or sales experience.
- Proficient in inventory management, customer sales, and merchandising.
- Skilled in POS transactions, including sales, returns, exchanges, item/customer lookups, CRM, and reports.
- Familiar with Microsoft Excel, Outlook, and Word for basic office tasks.
La Maison Longchamp is a family-run business with a strong commitment to quality and customer service. We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and customer-focused individual with a passion for luxury retail, we encourage you to apply for this exciting opportunity.
