IT Support Specialist

2 weeks ago


Mooresville, North Carolina, United States New Charter Technologies Full time
Are you looking for a challenging role where you can utilize your technical skills to make a real impact?

We are seeking a highly motivated and detail-oriented IT Technician to join our team at New Charter Technologies. As a key member of our IT team, you will be responsible for providing top-notch technical support to our clients, ensuring their technology needs are met and exceeded.

Key Responsibilities:

  • Providing technical support to clients via phone, email, and on-site visits
  • Configuring and deploying computer systems and networks
  • Troubleshooting and resolving technical issues in a timely and efficient manner
  • Collaborating with our team to develop and implement technical solutions
  • Staying up-to-date with the latest technology trends and advancements

Requirements:

  • 3-5 years of experience in a managed service environment
  • Strong technical skills, including Windows desktop troubleshooting and PC setup and deployment
  • Experience with Windows Server support, including user additions, password changes, and server application troubleshooting
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.


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