Retail Customer Experience Coordinator

2 weeks ago

Bonney Lake, Washington, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at Marshalls. As a key member of our store team, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and ensuring prompt and courteous customer service.

Key Responsibilities
  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front-end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
Requirements
  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience
Benefits

We offer a competitive benefits package, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.

Those who meet service or hours requirements are also eligible for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, adoption assistance.

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.

Compensation

This position has a starting pay range of $17.28 to $17.78 per hour. The full range of the position is $17.28 to $27.20 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.

  • Retail Customer Experience Coordinator

    3 weeks ago

    Bonney Lake, Washington, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at Marshalls. As a key member of our store team, you will be responsible for promoting an excellent customer experience, leading by example, and maintaining a clean and organized store.Key ResponsibilitiesCreate a positive internal and...

  • Retail Merchandiser

    21 hours ago

    Bonney Lake, Washington, United States Neptune Retail Solutions Full time

    Part-Time Retail Merchandiser OpportunityWe are seeking a highly motivated and detail-oriented Part-Time Retail Merchandiser to join our team at Neptune Retail Solutions. As a Retail Merchandiser, you will be responsible for installing and maintaining our iconic Instant Coupon Machine, at-the-shelf advertisements, and shopping cart ads in retail stores.Key...

  • Retail Customer Experience Coordinator

    4 weeks ago

    Lake Stevens, Washington, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at TJ Maxx. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, leading by example, and ensuring a positive and engaging environment for our customers and associates.Key...

  • Retail Customer Experience Coordinator

    4 weeks ago

    Lake Stevens, Washington, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at TJ Maxx. As a key member of our front-end team, you will be responsible for promoting an exceptional customer experience, leading by example, and ensuring a clean and organized store environment.Key ResponsibilitiesCreate a positive...

  • Wireless Retail Sales Associate

    3 weeks ago

    Bonney Lake, Washington, United States OSL Retail Services Corporation Full time

    Unlock Your Earning PotentialAs a Mobile Exp Sales Associate, you'll have the opportunity to earn unlimited income with a base pay of $16.50 per hour and uncapped commission. Our top performers have earned up to $30 per hour, while meeting minimum expectations.What You'll Get:Competitive base pay of $16.50 per hourUncapped commission...

  • Customer Experience Coordinator

    4 weeks ago

    Lake Stevens, Washington, United States TJ Maxx Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Coordinator. As a key member of our front-of-store team, you will be responsible for delivering exceptional customer service and promoting a positive shopping experience for our customers.Key ResponsibilitiesProvide exceptional customer...

  • Retail Sales Associate

    2 weeks ago

    Bonney Lake, Washington, United States The Sherwin-Williams Company Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Store Associate to join our team at The Sherwin-Williams Company. As a Retail Store Associate, you will play a critical role in delivering exceptional customer service and driving sales growth in our retail stores.Key ResponsibilitiesProvide exceptional customer service to meet and...

  • Retail Sales Associate

    1 month ago

    Bonney Lake, Washington, United States Lowe's Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Lowe's. As a key member of our sales team, you will be responsible for providing exceptional customer service, guiding customers through their shopping experience, and promoting our products and services.Key ResponsibilitiesProvide excellent...

  • Retail Sales Associate

    2 weeks ago

    Bonney Lake, Washington, United States Lowe's Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Lowe's. As a Retail Sales Associate, you will be the face of our company, providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesDeliver outstanding customer service, responding to...

  • Retail Sales Associate

    3 weeks ago

    Bonney Lake, Washington, United States The Sherwin-Williams Company Full time

    Job Title: Retail Store AssociateThis is an exciting opportunity to join our team as a Retail Store Associate at The Sherwin-Williams Company. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and driving sales growth.Key Responsibilities:Provide outstanding customer service, ensuring that customers...

  • Retail Sales Associate

    4 weeks ago

    Bonney Lake, Washington, United States Lowe's Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Lowe's. As a Retail Sales Associate, you will be the key to our customers' positive shopping experiences, providing exceptional service and ensuring that customers find the products they need.ResponsibilitiesDeliver excellent customer service,...

  • Retail Sales Associate

    3 weeks ago

    Bonney Lake, Washington, United States Lowe's Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Lowe's. As a Retail Sales Associate, you will be the key to our customers' positive shopping experiences, providing exceptional service and ensuring that customers find the products they need.ResponsibilitiesDeliver excellent customer service,...

  • Retail Store Associate

    4 weeks ago

    Bonney Lake, Washington, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Store Associate. As a key member of our store team, you will play a critical role in delivering exceptional customer service and driving sales growth.Key ResponsibilitiesProvide exceptional customer service, ensuring that customers have a positive and...

  • Retail Sales Associate

    2 weeks ago

    Bonney Lake, Washington, United States Lowe's Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Lowe's. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and maintaining a clean and organized store environment.Key ResponsibilitiesDeliver...

  • Retail Sales Associate

    3 weeks ago

    Bonney Lake, Washington, United States The Sherwin-Williams Company Full time

    Job SummaryThis role is a key part of our retail store team, responsible for delivering exceptional customer service and sales experiences. As a Store Associate - Sales, you will work closely with customers to understand their needs and provide personalized solutions. You will also be responsible for maintaining a high level of product knowledge and ensuring...

  • Retail Store Associate

    4 weeks ago

    Bonney Lake, Washington, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Store Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer service,...

  • Retail Store Associate

    3 weeks ago

    Bonney Lake, Washington, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Store Associate to join our team at Sherwin-Williams. As a key member of our store team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer service,...

  • Retail Sales Associate

    4 weeks ago

    Bonney Lake, Washington, United States The Sherwin-Williams Company Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Store Associate to join our team at The Sherwin-Williams Company. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide excellent...

  • Retail Sales Associate

    1 month ago

    Bonney Lake, Washington, United States Lowe's Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Lowe's. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer service, responding...

  • Bilingual Retail Store Associate

    3 weeks ago

    Bonney Lake, Washington, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused Bilingual Retail Store Associate to join our team at Sherwin-Williams. As a key member of our retail store team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide excellent...