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Account Manager

2 months ago

Holmdel, New Jersey, United States Vonage Full time
About the Role

Vonage is a global leader in cloud communications, helping businesses accelerate their digital transformation through our fully programmable Unified Communications, Contact Center Applications, and Communications APIs.

Key Responsibilities
  • Drive opportunities through the entire sales cycle from pipeline generation through to close and post-sales / up-sell
  • Employ a value & solution oriented sales methodology with a focus on real time video communication solutions
  • Build upon the growth & adoption of our Video APIs in the Mid-Market segment in the AMER region
  • Own cross functional opportunity management from Pre-Sales through to working with Customer Success
  • Drive a pipeline generation cadence to develop expansion opportunities and land new target accounts
  • Lead compelling presentations of Vonage's CPaaS product and vision to a broad range of audiences from c-level executives to individual contributors leveraging Vonage's value-based sales methodology
  • Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively handling your pipeline of opportunities on pre-committed revenue deals
  • Leverage and coordinate cross-functional internal teams to efficiently navigate complex sales cycles (incl. Sales Development, Pre-Sales, Legal, Engineering, Security, Marketing, Product and Customer Success)
Requirements
  • Experience in Mid-Market technology sales, SaaS, Cloud, or API based communications, with a proven track record of success
  • Experience selling WebRTC based solutions or other Video technologies
  • Demonstrated success in prospecting, identifying new customers through cold calling, lead generation and networking
  • Strong relationship-building skills with executives across business, marketing, and technology teams
  • Experience collaborating effectively with Pre-Sales Consultants
  • A proactive attitude, creativity, curiosity, and the ability to work both independently and collaboratively across the business
Desirable
  • A solution-oriented sales approach that spans the full delivery lifecycle, with a focus on consistently growing and maintaining a robust new business pipeline that meets and exceeds targets
  • Experience in gaming, finance, social or healthcare verticals selling Video products
  • Experience working closely with pre-sales teams to design innovative CPaaS solutions, especially for clients looking to migrate their communication infrastructure to the cloud and integrate APIs into their customer experience flows
What We Offer
  • Medical, Vision, and Dental Coverage
  • Health Savings Account (HSA)
  • Income Protection
  • Maternity & Paternity Leave
  • 401(k) Contributions: Pre-Tax, Roth, or After-Tax Roth Options
  • Unlimited Discretionary Time Off
  • Three Paid Volunteer Days a Year
  • Tuition Reimbursement
  • Voluntary Legal Plan
  • Optum Employee Assistance Program
  • Discount on Auto, Home & Pet Insurance
Where You'll Work

These roles are Hybrid located out of our Atlanta or New Jersey offices, remote applications will be considered. Some travel to customers will be required.