Dining Experience Ambassador

2 weeks ago


New Orleans, Louisiana, United States Kimpton Hotel Full time
About Us

We're a boutique hotel and restaurant group that's all about creating meaningful connections between people. Our founder, Bill Kimpton, believed that heartfelt, human connections make people's lives better. That's why we're committed to creating a culture that reflects the diversity of our guests and employees.

We're looking for a talented individual to join our team as a Dining Experience Ambassador. As a key member of our restaurant team, you'll be responsible for delivering exceptional dining experiences to our guests.

Responsibilities
  • Ensure guests receive all dishes in an efficient, courteous, and accurate manner.
  • Maintain a clean, dry, safe, and inspiring work environment for you and your coworkers.
  • Greet and welcome restaurant guests, deliver food to tables, and deposit dishes in the dish-room or specified area.
  • Clean and set tables according to restaurant standards, empty trash containers regularly, and stock bussing stations.
  • Learn and maintain product knowledge of our food, wine, and beverage menu(s).
  • Perform buffet set-up and refill as needed, assist in Room Service, and help other restaurant personnel with tasks when necessary.
  • Attend all company and/or restaurant required trainings and meetings, and communicate with other staff and management.
Requirements
  • 1 year of experience in a related or supportive role is preferred.
  • Food Handler Certification and Alcohol Awareness Certification (if applicable) are required.
  • Able to prioritize multiple tasks in a dynamic environment, learn, retain, and present product, menu, and allergy information to guests.
  • Knowledge of or ability to learn our Restaurant POS system is required.
  • Highly motivated and flexible, with the ability to take initiative, and a flexible schedule to work evenings, weekends, and holidays when needed.

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