Country Club Shop Staff
2 weeks ago
Job Summary:
The Retail Associate will assist the Shop Manager in maintaining a clean and organized retail environment, providing exceptional customer service, and promoting sales of tennis-related merchandise.
Responsibilities:
- Maintain a clean and well-organized store, including dressing rooms
- Provide exceptional customer service, greeting customers and determining their needs
- Display merchandise effectively, suggesting suitable products and highlighting their features
- Demonstrate products to customers, helping them understand their benefits
- Assist with tournament information and coordinate special events
- Evaluate customer needs and estimate required quantities of merchandise
- Pack and bag merchandise for customers
- Conduct regular inventory checks and requisition stock as needed
- Examine returned merchandise for defects and determine refunds or replacements
- Operate computers efficiently, preparing daily sales reports and processing transactions
- Answer phone calls professionally and promptly
- Use computer databases to research product availability and process special orders
- Book lessons and court reservations as necessary
We are committed to creating a positive work environment, where employees can grow and develop their skills. We offer a comprehensive benefits package, including medical insurance, dental insurance, vision insurance, company-paid life insurance, supplemental life insurance, short-term disability insurance, long-term disability insurance, and a 401(k) retirement savings plan with company match.
We are seeking a highly motivated and experienced Retail Associate to join our team at St. Andrews Country Club. If you are passionate about delivering exceptional customer service and promoting sales, we encourage you to apply for this exciting opportunity.
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