Customer Success Liaison

2 weeks ago


Chicago, Illinois, United States Wolters Kluwer N.V. Full time
Deliver Exceptional Customer Service

We are seeking a highly skilled Customer Success Associate to join our team at Wolters Kluwer N.V. As a key member of our customer-facing team, you will be responsible for providing prompt and professional service to our clients through verbal and written communications.

Key Responsibilities:
  • Provide consultative customer service to help determine client goals, compliance challenges, and business needs.
  • Develop and maintain strong relationships with clients to ensure their satisfaction and loyalty.
  • Collaborate with internal teams to resolve client issues and provide solutions.
  • Stay up-to-date with industry trends and developments to provide expert advice to clients.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.
  • Proficiency in [insert relevant software or systems].

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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