Retail Sales Associate Key Part Time
4 weeks ago
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes, and accessories. We're seeking a skilled Retail Sales Associate to join our team in South Hamilton, Massachusetts. As a key part-time member, you'll play a vital role in creating a selling culture that aligns with customer needs.
Responsibilities:
- Provide exceptional customer service, promoting our products and building brand relationships.
- Assist the management team in building store business and support service enhancers to build strong relationships.
- Develop and maintain positive working relationships to support a productive work environment.
- Proactively communicate store information, brand initiatives, and discrepancies to management to enhance the customer experience.
- Maximize individual performance by participating in learning opportunities, accepting direction, coaching, and feedback.
- Achieve sales and service metrics in key measurable areas, including clientelling/outreach, appointment setting, and Talbots Classic Awards.
- Support all areas of operational excellence, including managing inventory according to policies and procedures.
- Responsible for leading/supervising others on occasion and opening/closing the store.
- Plan and prioritize tasks and responsibilities to meet customer and business needs.
Requirements:
- Capable of creating a selling culture where all associates align around customer needs.
- Demonstrate selling competence, styling expertise, and a love of fashion.
- Driven to create, build, and cultivate relationships.
- Possess a strong ambition and passion for achieving goals, both individually and as a team member.
- Demonstrate excellent verbal communication skills and a high level of integrity.
- Possess technological competency to navigate a computer/iPad/handheld system.
- Have strong organizational skills and the ability to multitask in a fast-paced environment.
- Able to work cooperatively in a diverse work environment.
- Comfortable climbing ladders, moving around regularly, and standing for extended periods.
- Able to bend, reach, stretch for product, and lift, carry, and move at least 40 lbs.
- Able to work a flexible schedule based on business needs, including evenings, weekends, and holidays.
- Have open availability of 15-20 hours per week.
What We Offer:
- Growth opportunities to develop beyond this position.
- Incentive opportunities.
- Generous merchandise discounts.
- Other perks, including a referral incentive program, discounts on travel, shopping, concerts, and more.
What We Value:
- We win as a team and are dedicated to ensuring and applauding each other's success.
- We encourage creativity, innovation, and smart risk-taking.
- We are committed to building relationships with customers and associates by knowing, serving, and delighting them.
- We act with integrity, transparency, candor, and respect.
- We respect, honor, and value diversity and are invested in cultivating a dynamic and inclusive culture.
- We embrace community by bringing positive change to those we live and work in.
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