Field Service Technician II

1 week ago


South Bend, Indiana, United States ApTask Full time
About ApTask

ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management.

Job Description

Responsibilities:

  • Maintain, analyze, troubleshoot, and repair computer systems, hardware, and computer peripherals.
  • Document, maintain, upgrade, or replace hardware and software systems.
  • Support and maintain user account information, including rights, security, and systems groups.
  • Train employees, identify, analyze, and repair product failures, order and replace parts as needed.
  • Determine and recommend which products or services best fit the customers' needs.
  • May require an associate's degree or its equivalent and entry-level to 3 years of experience in the field or in a related area.
  • Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
  • Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision.
  • Primary job functions do not typically require exercising independent judgment.

Benefits:

Non-benefitted (other than those mandated under state or federal law). Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees.

About the Role:

This role is ideal for individuals who are passionate about technology and have a strong desire to work in a fast-paced environment. As a Field Service Technician II, you will be responsible for maintaining, analyzing, and repairing computer systems, hardware, and computer peripherals. You will also be responsible for supporting and maintaining user account information, including rights, security, and systems groups.

Requirements:

Associate's degree or its equivalent and entry-level to 3 years of experience in the field or in a related area. Knowledge of commonly-used concepts, practices, and procedures within a particular field. Ability to work under immediate supervision and rely on instructions and pre-established guidelines to perform the functions of the job.



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