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Customer Experience Representative
2 months ago
In this dynamic role, the Team Member will focus on delivering exceptional customer experiences by providing top-notch service, preparing high-quality beverages, and maintaining a clean and well-organized store environment.
Key Responsibilities- Customer Service: Interact with customers effectively and empathetically to understand their needs and preferences.
- Transaction Processing: Ensure accurate processing of cash and card transactions.
- Product Preparation: Consistently prepare high-quality beverages according to company recipes and customer specifications.
- Adaptability: Adapt and follow instructions using adequate comprehension skills.
- Safety and Security: Adhere to safety policies and procedures, including security protocols and equipment handling.
- Attendance and Punctuality: Report to work at the prescribed time for each scheduled shift and fulfill job requirements for the duration of the shift.
- Communication: Communicate effectively and proactively with management and team members.
- Task Execution: Perform all work-related tasks as assigned by your supervisor.
- Lifting Ability: Must be able to regularly lift at least 45 lbs.
- Availability: Availability on one weekend day (Saturday or Sunday) is required.
- Collaboration: Capability of working collaboratively to meet store needs.
- Organization and Motivation: Well-organized, self-motivated, and positive team attitude.
- Math Skills: Proficiency in basic math skills.
- Flexibility: Flexibility to perform many different tasks within the store during each shift.
- Learning Ability: Capacity to learn quickly, carry out oral and written instructions, and request clarification when needed.
- Attendance: Must be able to maintain regular and consistent attendance and punctuality.
- Instruction Following: Capability to adhere to instructions provided by supervisor and management.
- Teamwork: Ability to interact productively with coworkers to meet store goals.
- Flexible Schedule
- Team Member Discounts
- Strong Company Culture
- Leadership Development Opportunities
- Fun and Collaborative Working Environment