Data Scientist for Large Language Models

7 days ago


Santa Clara, California, United States ServiceNow Full time

Company Overview

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At ServiceNow, we're a global market leader that's revolutionizing how organizations work. Founded in 2004 by visionary engineer Fred Luddy, our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower businesses to find smarter, faster, and better ways to work.


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Job Description

">The Advanced Technology Group (ATG) at ServiceNow is a customer-focused innovation team building intelligent software and smart user experiences using cutting-edge techniques to enable end-to-end, industry-leading work experiences for customers. As a key member of this team, you'll play a major part in driving significant innovations for our Large Language Models (LLMs) that will power the NOW platform with AI experiences in the day-to-day work of our customers.
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Responsibilities

">You'll use your AI/ML expertise and creativity to apply existing methods and develop new ones to solve real-world challenges and datasets in a practical and scalable way. You'll also keep up with and actively contribute to the latest AI research developments, applying new insights to current projects and proposing advanced new techniques that can help leapfrog existing ones. Additionally, you'll collaborate with cross-functional teams to effectively identify and prioritize requirements, ensuring the language model aligns with stakeholder needs and expectations.
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Requirements

">To be successful in this role, you'll need a minimum PhD with 3 years' experience or equivalent work experience. You'll also require expertise in Python, OOP, Design Patterns, as well as experience with pretraining of an LLM, instruction fine-tuning, and various transformer architectures. Good communication skills are essential to clearly convey your research findings to both technical and non-technical stakeholders.
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Benefits

">At ServiceNow, we offer a dynamic and inclusive work environment that fosters collaboration and innovation. Our benefits package includes a competitive salary range of $175,000 - $225,000 per year, depending on location and experience, plus additional perks such as health insurance, retirement plans, and opportunities for professional growth and development.


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