Airport Operations Director
2 months ago
We are seeking a highly skilled and experienced Airport Operations Director to lead our team at Smarte Carte. As a key member of our management team, you will be responsible for directing all airport operations, building and developing a strong team of front-line managers and support staff, and ensuring increasing levels of customer satisfaction and employee engagement.
Key Responsibilities- Overall Responsibility: Manage a multi-million-dollar P&L, with the expectation to deliver excellent results vs. annual and strategic plans.
- Lead Operations: Lead the operations of an organization with multiple associates, ensuring daily operational performance goals are met through managing the labor force and applying proven continuous improvement methodologies such as Lean and Six Sigma to improve productivity and vend quality.
- Business Development: Develop new business opportunities, such as airport services and other vending opportunities.
- Cash Collection and Equipment Maintenance: Responsible for cash collection and service and maintenance of equipment.
- Stakeholder Relationships: Develop and maintain strong relationships with key stakeholders within the airport community as well as with peers within Smarte Carte.
- Experience: Minimum of 3 years of experience in operational functions such as manufacturing, logistics, distribution, process improvement, etc.
- P&L Management: Strong P&L management experience is required.
- Management Experience: Minimum 3 years of direct management experience and the ability to manage across a wide range of capabilities and personalities.
- Strategic Leadership: Possess strategic leadership, planning and thinking skills, business assessment acumen and value chain mind-set.
- Teamwork and Interpersonal Skills: A team player and builder, receptive to ideas from others, with excellent interpersonal skills and an ability to interact successfully with all levels of management as well as a diverse work force.
- Leadership: A confident, mature person with the ability to connect and inspire others, with a proven track record of leadership that leads to concrete results that drive key performance indicators.
- Results Oriented: A driver who possesses the ability to take actions and implement effective solutions in a timely manner.
- Problem Solver: A creative yet pragmatic problem solver, methodical and hands-on, as well as detail oriented.
- Analytical Thinking and Decision-Making: Decisive and logical at thoroughly evaluating issues, with excellent planning, execution, and project-management skills.
- Ethics: Highest level of professional integrity and honesty as well as personal credibility.
- Bachelor's Degree: Bachelor's degree and experience in an operationally oriented role.
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Airport Operations Director
2 months ago
Seattle, Washington, United States Smarte Carte Full timeAbout the RoleWe are seeking a highly skilled and experienced Airport Operations Director to lead our airport operations team at Smarte Carte. As a key member of our management team, you will be responsible for directing all airport operations, building and developing a strong team of front-line managers and support staff, and ensuring increasing levels of...
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