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Sales Associate

1 month ago

Danbury, Connecticut, United States Carter'sOshKosh Full time
Customer Experience Expert

Carter's/OshKosh is seeking a Sales Associate to provide exceptional customer service and create a positive shopping experience for our customers. As a Sales Associate, you will be the first point of contact for our customers, and your warm greeting and assistance will set the tone for their visit.

Key Responsibilities:
  • Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
  • Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
  • Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
  • Execute and expedite point of sale/register transactions
  • Complete floor replenishment and shipment as needed
  • Articulate current promotional events and the brand loyalty program, including credit, to customers
  • Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

What We're Looking For

We're looking for a Sales Associate who is a positive and solutions-oriented individual with demonstrated customer service and engagement skills. You should be able to manage multiple tasks at once and provide availability that may include days, nights, weekends, and holidays as scheduled.

What We Offer

Carter's/OshKosh offers a welcoming and inclusive environment that values and optimizes skills and talents. We provide professional and personal development to help shape your career and offer benefits and perks that make life better, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more.

Why Carter's/OshKosh?

Carter's/OshKosh is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip Hop, and Little Planet brands. We're the #1 most-purchased children's clothing brand, and we've become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together.

Equal Opportunity Employer

Carter's/OshKosh is an Equal Opportunity and Affirmative Action employer. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.