Student Success Coach

4 weeks ago


South Jordan, Utah, United States Western Governors University Full time
Job Summary

Western Governors University is seeking a dedicated and passionate Student Success Coach to join our team. As a Student Success Coach, you will play a vital role in supporting students in achieving their academic goals and success.

Key Responsibilities
  • Act as a steward for carrying out WGU's mission and strategic vision.
  • Provide direct, comprehensive support, coaching, and guidance to a load of assigned students.
  • Offer proactive support and outreach to students, responding to their needs in a timely and professional manner.
  • Maintain a consistent, student-friendly schedule with a selection of outside hours to accommodate various student needs.
  • Collaborate with other professionals within the university to promote a positive, student-obsessed atmosphere.
Requirements
  • Masters or Advanced degree and all applicable licenses or certifications for a degree program.
  • Minimum 3 years of experience providing student support, mentoring, coaching and/or instruction.
  • Demonstrated ability to work with diverse learner profiles.
  • Ability to work a student-friendly schedule (evenings/weekends).
Preferred Qualifications
  • Strong experience with distance education and distance learning students is preferred.
  • Coaching certification (ICF ACC/PCC/MCC or similar).
Working Conditions

Works primarily from home within the continental United States and is available to travel to meetings as required.

Benefits

Western Governors University offers a comprehensive benefits package, including medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

The University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.



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