Financial Services Associate

4 weeks ago


Rockville, Maryland, United States Lafayette Federal Credit Union Full time
Join Our Dynamic Team

Lafayette Federal Credit Union is a proud recipient of USA Today's Top Workplaces of 2024 award. We are expanding and looking for exceptional talent to support our members and contribute to our reputation as an employer of choice.

About Us:

We are a cutting-edge credit union that values inclusion, diversity, high performance, and new opportunities. Teamwork and our sense of community make us a great place to work. Each person is valued for their unique set of skills, and we share a common devotion to the people we serve.

About the Role:

  • The Member Service Representative is not your typical teller role. You will be joining a dynamic team focused on providing credit union members with an unparalleled customer service experience.
  • You will be empowered to do what's right for the member because you have a passion for helping others succeed.

Responsibilities:

  • Processing all transactions for members, in person or via telephone.
  • Giving prompt, efficient, and accurate service in the processing of all transactions such as opening of new checking/savings accounts, direct deposits, ATM cards, CD/IRA/Money Markets.
  • Cross-selling and promoting Credit Union products and services.

Requirements:

  • Entry-level banking and/or retail experience with cash handling, customer service experience, strong verbal communication, and understanding of maintaining confidentiality, privacy, and professionalism as a front-line representative of our institution.

Top Benefits:

  • A generous benefits package, including employer-paid health insurance premium, fully funded deductible, 401(k) employer matching contribution, income protection, paid time off, holiday leave, birthday leave, educational assistance, and commuter benefits program.

Salary: $38,662 - $45,000 annually (or $18.69 - 21.63/hr), depending on experience and qualifications.



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