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Senior Financial Operations Analyst
2 months ago
Airwallex stands as the premier integrated payments and financial platform tailored for international enterprises. With our distinctive blend of proprietary technology and software, we empower over 100,000 businesses globally, including notable names such as Brex, Rippling, Navan, Qantas, and SHEIN, by providing comprehensive solutions for managing business accounts, payments, expenditure oversight, treasury functions, and embedded finance on a worldwide scale.
Founded in Melbourne, our diverse team comprises over 1,500 innovative professionals in technology, spread across more than 20 global offices. Valued at US$5.6 billion and supported by leading investors like Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures, and Mastercard, Airwallex is at the forefront of developing the future of global payments and financial services.
About the Operations Team
The Operations team at Airwallex is dedicated to ensuring the seamless and effective operation of our services and processes. Our focus lies in optimizing workflows, enhancing operational efficiency, and delivering outstanding customer support. By refining operations and adopting best practices, we contribute to the company's growth while upholding high service standards. Our commitment is to provide a flawless experience for our clients and support Airwallex's mission of empowering businesses worldwide.
Key Responsibilities
Reporting to the Senior Manager of Strategy and Operations, this role is pivotal within the US Financial Operations team, which is part of a broader global FinOps initiative. The objective is to achieve operational excellence throughout the customer transaction lifecycle and manage liquidity to facilitate the company's global growth. As a Financial Operations Analyst, you will collaborate closely with teams across Operations, Commercial, and Product to identify and resolve FinOps-related challenges.
Specific Duties Include:
- Oversee the complete client transaction lifecycle, addressing inquiries, identifying discrepancies from data reports and dashboards promptly, and coordinating with various teams to resolve issues.
- Assist with daily safeguarding responsibilities across multiple Airwallex entities.
- Supervise the clearing and settlement of client funds and global money pools; implement data-driven strategies to enhance liquidity management, fund risk management, and treasury efficiency.
- Maintain and update the team knowledge base and standard operating procedures; seek opportunities for operational optimization and process automation.
- Develop data-driven performance metrics and quality assurance frameworks to monitor, identify, and address operational risks and control deficiencies.
- Establish compliant, accurate, and timely reporting capabilities in accordance with external regulatory and third-party requirements.
We seek individuals who meet the essential qualifications for this role. While preferred qualifications are advantageous, they are not mandatory.
Essential Qualifications:
- Bachelor's degree or higher.
- A minimum of 2 years of experience in payments or operations within a technology organization.
- Ability to quickly grasp new products and exhibit strong problem-solving capabilities.
- Excellent communication skills and a customer service-oriented mindset.
- Meticulous attention to detail and a methodical approach.
- A collaborative team player who excels in working closely with others.
- Proficiency in MS Office; technical skills in VBA and SQL.
- Experience with data visualization tools such as Looker and Data Studio.
Airwallex is committed to being an equal opportunity employer. We value diversity and consider all applicants based on merit, qualifications, competence, and talent, without regard to color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status.
