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Retail Sales Consultant

1 month ago

Elizabethtown, Kentucky, United States Comcast Full time

Comcast is a leader in the media and technology industry, driving innovation to create the world's best entertainment and online experiences. As a Fortune 50 company, we offer a wide range of career opportunities across various locations and disciplines. Our team is passionate about teamwork, revolutionizing industries, and leading the future in media and technology.

Job Summary

This role is responsible for assisting and consulting with customers on our products and services, utilizing knowledge, skills, and technology to achieve a world-class sales and service experience. The ideal candidate will work with moderate supervision and be accountable for individual results and team impact.

Core Responsibilities

  • Represent our products and services by sharing and demonstrating product and sales know-how with customers, providing product demonstrations to educate customers on full product capabilities.
  • Take a customer-first approach with all customer interactions, listening and evaluating customer needs, and providing appropriate solutions.
  • Achieve sales and customer experience goals and objectives.
  • Provide comprehensive customer onboarding activities and ensure customers fully understand how to use and manage all company products/services and gain their consent.
  • Perform operational and administrative tasks.
  • Partner with customer care to resolve customer issues, as appropriate.
  • Demonstrate sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
  • Comply with all company and retail operational policies and procedures.
  • Complete training requirements and actively engage in team huddles and learning.
  • Know and understand sales compensation plan and its key elements.
  • Work a flexible schedule, including evenings, weekends, holidays, variable schedules, and overtime as needed.

Requirements

  • High School Diploma/GED
  • 2-5 years of relevant work experience
  • Customer-Focused, Workplace Organization, Persuasion, Teamwork, Technical Knowledge, Self-Motivation, Resilience, Communication, Critical Thinking Problem Solving, Professional Integrity

Compensation

Base Pay: $15.00

Total Target Compensation (Base Pay plus Targeted Commission): $22.69

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Comcast provides best-in-class Benefits to eligible employees, including an array of options, expert guidance, and always-on tools, personalized to meet the needs of your reality to help support you physically, financially, and emotionally through the big milestones and in your everyday life.